Campoverde Citizens Matter


Pinar de Campoverde is a village of 3,000 residents located at the foot of the Sierra de Escalona mountain range, in the southernmost quarter of the Alicante province close to the Murcia border. It is situated just 10 kms from the Mediterranean and comes under the administrative control of the municipality of Pilar de la Horadada.
Campoverde Citizens Matter is a FaceBook Group dedicated to making Pinar de Campoverde the best village it can be and raising awareness of issues regarding the general condition and appearance, level of services, repairs required etc. These issues are communicated to and discussed with our Town Hall via regular meetings with the Mayor.
The group is very active, with a significant number of the residents as members, Click here to view the page.
This website is a resource for residents to access information they may require on a day to day basis.

Emergency Telephone Numbers

Below is a list of Emergency telephone numbers. Wherever possible, English speaking or multi-lingual helplines are given. These are indicated with (E).

For more information on contacting the Police in an emergency - click here

For a guide on calling an ambulance, with key words in Spanish and English, please click here to download

Emergency Telephone Numbers

Emergency (E)              112
Ambulance(E)              061 or 112
Fire Brigade(E)             080 or 112
Local Police                  696 96 23 43
Local Ambulance        96 676 62 22
                                   or 608 105 412
Health Centre              966 74 84 00
Electricity(E)                 900 322 044
Water                             616 911 600
Town Hall  (Campoverde)(E) 96 676 29 32
Town Hall  (Pilar)        96 535 22 25

Vets
(Campoverde)
Clínica Veterinaria
Pelo Picó Pata              966 76 35 63
Clínica Veterinaria
del Sureste
Appointments              965 35 24 38
24hr Emergency          630 994 744
(Pilar de la Horadada)
Clínica Veterinaria
Moby Dick (24hr)          633 027 980 

AlertCops

AlertCops is the citizen security alert service that the Spanish Law Enforcement Authorities (Policía and Guardia Civil) provide to assist you in risk situations. You can change the language from Spanish to most European languages.
You can send alerts with images or videos to the nearest emergency center, chat directly with a support agent or receive security news and notifications sent by public security services.
There are times we don't have time to determine the crime we are witnessing. That's why the AlertCops App has 2 icons available that will make it easier for you to send an alert when you don't want to or can't use one of the application's characteristic buttons.
Press "CALL" and you will be contacted by the Police or Guardia Civil closest to where you are.
Or, if you need discretion, press “CHAT” to establish a written conversation with an operator.
Download for Android - Click here
Download for Apple IOS - Click here

Alertcops

Local Information

Market Days, Pharmacies, Church Services, Buses etc.
We will be constantly adding to the list

Click here for more information

Local Information

Local Health Services
-Information

Summary of useful information regarding the health services available in Pinar de Campoverde and Pilar de la Horadada.
How to make appointments, Hospital referrals and more
- click here

Local Health Services

Household Waste

For larger household item such as furniture, beds and sofas,
call +34 96 676 66 26 from 08.30 to 14.00
or email mueblesyenseres@pilardelahoradada.org

These items are normally collected by STV on a Tuesday after you have contacted them by telephone or email.

Don’t just dump it by the bins, think of your fellow neighbours.

To download an A5 poster with all waste collection information,
- in English - click here.
in German - click here.

Household waste removal

Garden Waste

This will be collected from outside your house, normally on a Wednesday. It must be in closed bags. The total volume should be less than one cubic metre. Palm leaves, branches etc. should be tied together and left with the bags.
DO NOT LEAVE IT BY A STREET BIN.

To ensure collection, call +34 966 766 626 between 08.30 and 14.00
or email beatriz@stvgestion.com

To download an A5 poster with all waste collection information,
- in English - click here.
- in German - click here.

Garden rubbish removal

Dog Waste

 To encourage your neighbours to clear up after their dogs, we have produced a poster in Spanish and English to get the message across.

To download an A4 poster click here.

Dog waste

Linea Verde

The Linea Verde app is a National environmental app with a specific section for each town/city. We come under the one for Pilar de la Horadada. You can report all sorts of problems that need sorting by the Town Hall, water company etc from collection of garden waste, water leaks, broken park benches to vandalism, traffic lights, sewerage.... the list is long. You can download the app onto your phone from either the Apple App Store or Google Play.

Linea Verde
If you go into Settings the app can be changed to English or 6 other languages and you set your city as Pilar. If you see a problem while you are out, go into New Incidents, choose a category, take a photo, drop a pin to show where it is and there is also space for comment, then press send.
If you go into Sent you can track the progress of each of your reported incidents from Received, Progressing and Progressed .

There is also a section called New Query where you can ask questions about environmental matters and receive your reply by email.
In the section entitled Green Zone you can access a number of informative environmental articles, some in English and some in Spanish.

In the Contact section you will find the contact details for both the Town Hall and Linea Verde together with website links.
I am sure you will find this app useful in reporting problems in the village that come within the scope of the app.
You can download the app here:

Linea Verde for Android

Lines Verde for IOS (Apple)

Ecoparque

If in doubt, take it to the recycling ECOPARQUE at Calle Pintores, Cañada de Praes (road by The Bed Factory). Open Monday to Saturday, 07.30 - 13.45 - Click here for detailed map and directions to find the Ecoparque.

The following waste can be deposited in the Ecopark : electronic devices; paper and paperboard; glass containers; used clothes and shoes (up to 10 kilos); home appliances; brick containers; remains of paint, tires, batteries (1) and used batteries; fluorescent tubes; used oils (up to 10 liters); plastic scraps; rubble, pallets (up to 30 kg in weight and / or 0.5 m3 for each delivery); Wooden furniture; used toys; metals and scrap; dangerous residues; pruning remains; wood remains; broken flat glass.

There are also a number of recycling bins for glass, cardboard and plastic around the village - click here for a map.

Recycling

Reporting a Crime

The Guardia Civil have just introduced an online method of reporting some crimes and saving you time. A Denuncia is simply a report of a criminal act affecting yourself which allows the Guardia to investigate and gives you a crime number to be used for insurance purposes. The list of crimes is:
- Loss or misplacement of documentation or other belongings
- Finding of documentation or other belongings
- Vehicle theft
- Car break-in
- Pickpocketing/simple theft (no damage or intimidation)
- Damage to property with no known offenders

Within 3 days of making the report, you are required to go in person to the nominated Guardia Civil Station. The nearest is in Torre de la Horadada, on the seafront opposite the historic Torre Vigia - watchtower, close to the marina.
The address is C / CONDE ROCHE, 1 URB.TORRE DE LA HORADADA, 03191
Tel: 96 676 91 43

The Guardia Civil site is avaiable in English - guardiacivil.es

They have just produced a step by step guide to completing the electronic denuncia which you can access by clicking here.

Reporting a Crime

Pine Processionary Caterpillars

Information on preventing and dealing with this annual problem.
Information on Caterpillar traps etc.

If you are a pet owner, please read.

Click here for more information

Pine Processionary Caterpillars

Covid 19 - Information

Background information, vaccination certificates, self testing etc...
- click here

Covid 19 information summary

Download Covid Certificate

This will take you to the download page for your covid vaccination certificate/passport

Click here for more information

Covid passport

Campoverde Citizens Matter is a multi national group of residents living in Pinar de Campoverde.
The content of this website is, we believe, factual and up to date, but we cannot be held responsible for any errors or omissions,
consequently information supplied is used at the viewers risk.